Next, you want to see if your phone has enough storage and memory space. If there is no clear cache option, you can clear the cache by deleting the app and reinstalling it. Tap “Clear Storage” and/or “Clear Cache”.Here are the general steps to clear your cache: Every phone is a little bit different (I have a Google Pixel 3a), but you’ll find this option in the device settings. The first step to fix a slow app is to clear the cache, so that’s what I tried with Fetch Rewards. Here’s what I suggest that you try before reaching out to Fetch Rewards customer service: 1. I noticed the same type of sluggishness when I went to redeem my Fetch Rewards points for gift cards.įortunately, I was able to find a solution to get the Fetch Rewards app running smoothly again. But when this issue started, it could take as long as a minute and sometimes the app crashed. What to Do If the Fetch Rewards App Keeps Crashingįor example, it normally takes about 10 seconds for me to upload a grocery receipt to Fetch Rewards and get my points. ![]() ![]() What exactly do I mean by acting up? The easiest way to describe the issue is that everything just took forever to load. So I was surprised when the Fetch Rewards app started acting up recently. Fetch Rewards is one of my favorite grocery rebate apps, primarily because it’s quick and easy to use.
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